Account
- How can I recover an old account?
- I forgot all my sign in information.
- Can I transfer my account to someone else or share it?
- Do I need to enter my personal information correctly?
- What text can be used in an avatar name?
- I would like to check my Account ID or User ID.
Controls
Avatar
Communication
- I'm not able to form a Party while watching Immersive Highlights or participating in the Match Highlights Quiz.
- As the host of a Party, can I invite users who are not my Friends?
- If I'm already in a Party, what happens if I'm invited to a different Party?
- How can I remove a Friend?
- Can I resend a Friend request to someone I previously unfriended?
- What are the actions that avatars can be seen doing?
Fan Book
Events
- How to Join Stadium Tour
- What is Stadium Tour?
- What is the Shooting Mini Game?
- What is the Match Highlights Quiz?
- Can I redo a quiz event?
- What are banner events?
Immersive Highlight
Store purchase, Points
- Can purchases of Coins be refunded?
- What are Coins?
- Where can I check my purchase history for Coins?
- Where can I purchase Coins?
- What is the Fashion Truck?
- An item disappeared.
Others
- The KWS Authentication is not working properly.
- What is the KWS Authentication?
- What are the system requirements/necessary device specs for FavoriteSpace?
- I think someone might have signed in to my account. What should I do?
- The app froze.
- A maintenance notification appeared when I signed in.